I am from Brazil, and I have make a gold purchase on com2x3. So the payment method say "immediate" but after finished I still have not received gold, and my account have debited that value, so I paid and have not get yet.
This action is around a hour ago, I tried log out and re log in, refresh browser, etc... nothing.
So I decided search for suport, but with no succes. The help center page enter on a infinite loop of auto refresh and no load the page.
By the mobile app, I try the same help page, and again, with no succes.. same error from PC browser.
Can someone give me a tip to solve this problem?
I am using Firefox (Ubuntu) on PC and chrome on mobile ( Android)