[Resolved] DDoS Attacks June 8th and following

    Every customer of this service must be delighted that its customer service is provided by one person in bulk messages on a years-old technology called a "forum". Help centre where there will surely be a ctrl-c/ctrl-v response about how sorry we are and you will get nothing, we will not refund anything and even if everything died or you lost your village, we are sorry but there is nothing we can do for you and you can't claim gold either because it is in our terms and conditions. xD


    Travian Games - after EA and Activision the best company that listens to its customers <3

    Time is a Flat Circle

    Everything we have ever done or will do, we are going to do over and over and over again.


    If you want to complain about Travian Games for whatever reason, use this link:

    Online-Beschwerde einreichen


    This is the official form for the local country where Travian Games is based.

    Like 1

    The attack is not your fault that we understand that you are the victim here, but handling the situation is totally your mistake eather shut down everyone from login, or need restore troops and res wasted duo to this since this u can deal with and have to deal with i dont agree with anyone being negative, but this statement is wrong, u cant just tell us sorry deal with the losses and live with it

    Ok let me try to be level headed about this whole situation here.


    Ok imagine you go to a nice restaurant. Your soup arrives and there is a fly in it. Now its not the waiters fault there is a fly in it. It might not even be any employees fault that that fly is there. Could of been a customer that let it in. But that doesn't change that there is a fly in your soup. Most restaurants will say say "I'm sorry let me fix that for you" and go get you a new soup. In this case we are all being told that the waiter will come back in a bit and fish the fly out for us, but we still got to eat the soup. Some people got the soup for free, other paid for it. Some may have paid way more than the soup is worth but they enjoy the company at the table.


    DDos attacks are hard to avoid. Travian isn't google, their servers probably aren't incredibly robust because they never needed to be. But I think at times Travian forgets the product they are selling. This isn't Age of Empires 2, if the microsoft server goes down for a weekend, my experience on Monday will not be lessened because I didn't get to play on Saturday. Travian is different. If I can't log in and someone notice my account go inactive and snipes my hammer, that is a month of hard work gone. Plus I use gold, so that's actually money spent.


    Some people are here screaming that their entire meal should be free, a lot of people just want to be sure that this experience doesn't ruin our whole meal.

    Some people in here are overreacting like crazy, go take a walk, go take a nap or i dont know what. Travian will still exist for a long time.


    Even some of the biggest companies in the world can be brought down with DDoS attacks, so it can happen.

    Quote from th0mm#NL

    Some people in here are overreacting like crazy, go take a walk, go take a nap or i dont know what. Travian will still exist for a long time.


    Even some of the biggest companies in the world can be brought down with DDoS attacks, so it can happen.

    We are not complaining about the ddos, but about their reaction sorry for ur loss deal with it alone

    Yeah... wait more with introducing truce. Next villages are destroyed because it was possible to introduce truce yesterday, but today there is no way. Game is unplayable for a day and still only the the chosen ones are able to have a great time. Perfect :D

    Quote from virus#EN(33)

    Support I am sorry to say it but you seems to can't handle anything and You are treating us like a meet who only need to pay... pay and pay.... You don't care about US and fun you destroyed !!!!!! You don't listen to Your customers... We are looking for legal action against Travian Kingdoms !!!!

    I request refund for the money in put in this game : not for benefit, i just want to leave this unpractibable game without lost !!!)
    if they refuse, I think I could take a part in an action.

    Screenshot by Lightshot


    Screenshot by Lightshot


    When I can enter the game, I will send more reports, because we get information from players on the discord that they receive notifications on the application that they are attacked but cannot enter the game.

    Are you normal in this team?

    I demand that you enable a truce on the server and give away any losses.


    The positive that the in-app notifications about attacks are working......

    You have the rest of the screenshots on your discord. Look for yourself.

    This is a joke of the players.


    We can't get into our accounts, we can't send deff, we're losing off in villages because the game isn't working and you're spitting in our face with announcements that it's not your fault.

    Who? My? This is my server? My game? Not. If you can't control the server, turn it off.

    Quote from rafal92f#PL

    Yesterday the Russians couldn't send any attacks, you turned on the truce. Today they can, you won't turn it on. Perfect German-Russian cooperation.

    Sounds familiar. RIP

    Time is a Flat Circle

    Everything we have ever done or will do, we are going to do over and over and over again.


    If you want to complain about Travian Games for whatever reason, use this link:

    Online-Beschwerde einreichen


    This is the official form for the local country where Travian Games is based.

    Like 2 Care 1
    Quote from BridgetB

    virus#EN(33)


    We do care about our players a lot! And most of our players don't even pay money to play our game. I understand that you need a place to let go off your frustration and it's okay to do so here in the forum. What's not okay is attacking my team and accusing us of not caring for our players. We also care for you <3

    Hi, It's not that you don't care about us, but you let us down at this point or many can't access the server anymore. some villages have been lost, what do you do for that?

    some have lost all their troops, what do you do for that?

    certain this bottom plunder without stop, what do you do for that? here is what we are asking. why not put a truce, close the server?

    I don't know what else but there are solutions, we watch our kingdom fall because half can't play


    What will they get for this ?

    We are just asking that the game be on break for all not just for some.


    I don't think you realize that players are currently losing everything they have ;-(


    thank

    lol. don't cry. your Teutons attack us too. stop write bullshit. thx .


    https://pastenow.ru/98071b687f1885eea80f40721ce2c1f5


    https://pastenow.ru/7f16bd8572dcff92540ef88d2e2fca4c


    https://pastenow.ru/8cef910694f76defc17947d72a572506


    Write to PapaSmerf he help you with defense) they know how switch admin panel😉😆🤣🤣

    Quote from dizuki_COM

    Some people are here screaming that their entire meal should be free, a lot of people just want to be sure that this experience doesn't ruin our whole meal.

    For me, I just want to quit the game without lost of money I put in an unpracticable game. But they don't care !
    As I said in an other post, since a spoled final, I thought they have be able to fix the security of their servers, in fact it's not, so I want to quit !
    But administration team has no time to answer a customer complain !!!!