New layout to our Help Center and the Knowledge Base.

    242-attention-forum-jpg


    Dear players,


    on Thursday, 13th October at 11:00 am we will upload a new layout to our Help Center and the Knowledge Base. There won’t be a downtime.

    Your tickets will not be affected either. You will find them under "My tickets".


    Why the big change?


    The Wiki is outdated, and the current Knowledge Base is rather empty. With the new layout, it will be easier to move the Wiki articles over, especially those including tables. The goal is to transfer most articles and to close the Wiki by the end of 2023. This new layout is the first step on this journey.


    If you have a specific Wiki article you want us to move first, feel free to link it in a reply below.


    Best regards,

    Your Travian Kingdoms Team

    Transfer by the end of 2023? This I understand that the wiki update will be by 2026? Half the stuff is out of date there.

    This is how you don't get updated with every game update.

    Then there's more work through it.

    Please keep in mind that once we have moved the information over to the Knowledge Base, we will discontinue the Wiki, therefore i would really like to know if there are specific topics you guys would like us to take special care to review and transfer

    Quote from Bellatora

    Please keep in mind that once we have moved the information over to the Knowledge Base, we will discontinue the Wiki, therefore i would really like to know if there are specific topics you guys would like us to take special care to review and transfer

    I think they are all important. You have to describe the whole game. Every function, every building, every unit. Everything is important for a new player who wants to start playing it.

    Most important are building properties. Cost, population, culture points, construction time, production, building time modifier (main), training time modifier , celebration time of both small and large celebrations, capacity (tent), upgrade time modifier (smithy), defense bonus (wall), etc


    There is quite a bit that could use reorganizing.

    In the context of buildings, make 1 page with all buildings and fields. Still split them in Infrastructure, Military, Resources, and Wonder, but the Walls, Brewery, Trapper, and Horse Drinking Through should be listed with the Infrastructure and the fields should be listed with the resources, just like when you select catapult targets.


    Since you're reworking the wiki and such anyway. Perhaps add an option to export the tables to .csv or something alike so it is easier for players to put into spreadsheets to do calculations on.



    Next most important thing.

    The menhir feature. Having this properly documented will help new players a lot since the tutorial doesn't mention it at all.


    Quote from Tiitana

    I'm annoyed that text is not centered and background color is too bright.

    We will check if there are possibilities to change it.



    Quote from Pinkguy#NL

    You might want to rename the "Quests" article to something more specific like "Quest book" since some people confuse "quests" with "adventures".

    Good idea, we will rethink the title. Perhaps something with Tutorial will fit



    Quote from Pants#EN(1)

    what's with the horrid icons?

    Which icons do you mean?

    Quote from Bellatora
    They are planned but we think that to add every single buidling does not have to be directly integrated. You can use the ingame help as well.

    Ingame help only shows lvl 1 costs. It is way too limited.


    You also quoted my comment about export to .csv but you mentioned the menhir, I assume something went wrong there.


    Quote from Bellatora
    Good idea, we will rethink the title. Perhaps something with Tutorial will fit

    Tutorial is everything you do BEFORE you get to the quest book. The tutorial literally ends with opening the quest book.

    Even in the "new" Help center, information is already outdated, see the costs and capacities for healing tent.

    I have to say I don't understand this. All this data is somewhere in Travian programms. It should not be that hard to synchronize it with the wiki or the help center and give an accurate information about costs, building time, population, etc.


    Guys, this should be just a simple API... and then you can write whatever trusted and checked information you want, but at least we have the data.

    Quote from Tiitana

    These i guess Screenshot by Lightshot

    i see what you mean, this are kind of basic icons, we will probably change them in the future but this will probably take time (as its less relevant that the rest of the work that has to go on the support articles)

    Quote from Koubbi

    Even in the "new" Help center, information is already outdated, see the costs and capacities for healing tent.

    I have to say I don't understand this. All this data is somewhere in Travian programms. It should not be that hard to synchronize it with the wiki or the help center and give an accurate information about costs, building time, population, etc.


    Guys, this should be just a simple API... and then you can write whatever trusted and checked information you want, but at least we have the data.

    The data about the Help Center in the KB is actually right, but they are for default speed and without any boosts such as Travian Plus.


    That means for example for a 5x Speed, like Halloween Hunt, the construction time is shorter and the capacity bigger. 3xSpeed = 50% more capacity, 5xSpeed 100% more capacity.


    Example level 1 (Capacity with plus in brackets): default speed 100 (125), 3xspeed 150 (188) and 5xspeed 200 (250)


    And yes, of course, the data is available but it's technical not possible to show them in an easy way in a clearly arranged table in the Knowledgebase



    Quote from Pinkguy#NL

    Tutorial is everything you do BEFORE you get to the quest book. The tutorial literally ends with opening the quest book.

    Yes, I am sorry for the misunderstanding, you are right, the idea is to make an advanced tutorial, and we have to think of a name for it. Maybe a "Quest book"?

    Would be nice if the new help actually works. Had to admit multiple tickets untill one filly uploaded.


    Instead of improving the features that aren’t relevant like the goldshop, helpcenter and freaking hats on a lame ass cheating invested server, you fix your goddarn game. 🙂 But I guess the money flow is nice now with all the abuse.