I've only reported in kingdoms maybe 3-4 times, but out of those I have never once received a message from a real person regarding my report. Only the automated message that says they're looking into it, then the ticket gets closed without the admin ever commenting or replying about it. Whether legends now uses the same system or not is not really relevant to my suggestion that there should be some sort of feedback received after the report is handled
For clarity, I'm not suggesting that they tell you exactly how they punished the account or did not punish them, but even something simply & private like in games such as Overwatch or League of Legends where you get a feedback message simply saying that a player you reported was punished. Doesn't need to have actual details about the punishment or what specifically was done to that player's account.