I would not say that Lothar#EN(4) , what I say is that I am not sure how it was in the past, I was not so in tune with the situation in the COM, so I cannot speak about it since I don't really know and I didn't ask about it either.
My perception from the position I had as CM for the ES domain was that we had a very good person at the helm and when I was given the role for the COM I really felt I had big boots to fill, but that was just my perception, nothing more.
I had and have a big respect for the CM we used to have in COM.
But, talking about the now, what I do know and can talk about is regarding the situation since I became CM in the COM domain.
And I can tell you that the new CSR has impressed me more than once with her knowledge and understanding of the multihunting role and the tools we have for that role.
So, not wanting to compare it with what we used to have, since I cannot do that, what I do know is that now we have a brilliant and extremely capable CSR.
So if you have something that needs investigating in the game world, the best thing you can do is contact the Help Center and it will be investigated. I have full confidence that with the knowledge and experience the CSR has, it will be dealt with expertly and in the best possible way.