Hello! I would like to discuss about these big problems that are ruining all the fun out of this game.
1) Multi accounters. From my experience 80%+ multi makers are Russians (maybe because they aren't even trying to hide or they are just bad). Now you are SAFE to make multis, because your main account will be unbanned 100%. You can make alt def accounts, alt off accounts and suicide on your enemy, alt scouting accounts, resource farms. Bans are joke, you lose almost nothing and you will be unbanned in less than 2-3 days. Only your alt accounts remains banned. Penalties are joke compared with what you already gained from these alts. Only dumb players who are using same IP/Passwords are detected. Players who are smarter never gets banned. Even if you spot them and you are sure 100% that they are multis and report, support is like "they are legit". You need to keep reporting them and maybe after 3rd or 4th report they will be banned.
2) Bots. More and more bots. Timed attacks, red and yellow farms will be removed before sending farmlist, endless building queue, auto raise fields, auto adventure, finish 5 min earlier, inactive finder, easy scout, custom trade routes, send farmlist in interval and much more... Some bots are running for 10 years already. There's new very popular bot, you can run this 24/7 without doing anything. It runs on the server so you don't need to run your pc. You just pay to dev and he runs the bot for you. You think, that only gold farmers and cheaters are using bots on their alts? Nope. You are wrong. Many top players (can't leave names here, against the rules) are using bots on their mains. While we are buying gold to use farmlists and trade routes, they are using bots. And yeah, many bot farms are in game. Reports does nothing! No anti-cheat? No bots-detection?
3) Relocation/Vacation abuse. I found many posts from 2018 and 2019 about this. Many players posted this to Ideas / Wishes / Suggestions, but I found no CM/dev reply. Only now, when people started to spam about this, they said they will do something (maybe not, too much work). Anyway, relocating with 200k hammers isn't that bad as using vacation mode as king/duke when server is ending and big fights starts. You can even activate/deactivate treasuries and build in vacation mode...
4) Very long Support reply time. Every report/message takes more than 48 hours to reply. And it looks (maybe only for me) that they doesn't care anymore. I have reported many bots (players and new bots/websites with open source bot code), obvious multi-accounters, other rule breakers. 2-3 years ago you could get reply in under 1 hour. It was very rare if you had to wait 18h+. Now waiting 48h+ is normal. Maybe it's time to find more people to your support group? I don't think that Kingdoms are dying, I see more and more players are coming. But support is getting worse and worse every year. More players - more rule breakers. All these reports about offensive language, harassment, offensive names are 100% effective. But bot/multi detection is very bad. (you can say, that "players who reports possible multies are wrong", but some of them aren't even hiding it and not getting banned.
What do you think? Am I wrong? Or should devs start doing something already? These problems aren't new. These problems are here for years now.
New servers, new achievements can't hide these problems. Many new players are coming, but when they relocates "jumper" and gets destroyed I don't think they will keep playing. Now it's all about "cheat/abuse more to win". I don't care about win, I love this game and play for fun. But it's getting less fun every round.
NO OFFENSE IT'S JUST MEME(right click + open in new tab to zoom in):
*Message in this image is published with both players permission.
**This topic isn't about discussing in-game bans. It's all about how Support became less active and less effective vs cheaters. I wasn't banned. Do not delete please.
***Image is created by me. All in-game names and avatars are hidden. This image is not a mockery of Russian players. Don't take it personally. (Stop cheating then if you find this offensive).
1: Multis and IP issues have been a part of the game since t3.6. They couldn't fix it then and they can't fix it now. When you use browser engine tech you have to use open source code. That's why you can't just block a cheater from cycling IPs and just making a new acc even when perma-banned like MultiHunters used to do back in the day ½ing you troops and fields and other real punishments. Now a days it's just not reacted upon since most of us players are so used to them and play around them or even just farm their multis aswell.
2: Same as above...
3: When ever a new feature is released a period of adjustment and patching will be required to fix this. The team can and will do this and I'm sure a final fix will be found soon
4: The team is not as big as back in the hay-day of Travian. And the posibilities are limited to short bans or cutting troops when penalizing. No MH so no direct access to an on server entety with live data and wide priviliges. This has also ben abused in Legends so granting a person these rights is also problematic