Right now there are a whoppin' two programmers and QA's sweatin' their asses off to get this feature live the next weeks, and that's pretty much all the resources this small team can afford
we dont need to hear what your dev team is suffering with... Frankly speaking, we dont care. We have paid for a product which was not delivered. Now, now, Dont say this
It's really annoying that the button ain't done by now, but it's absence should not ruin the gameplay or annihilate strategies?
REALLY? As a game designer, that has to be the worst line you can come up with. Don't try to hide behind generic statements like that. Yes, without the merge , we never had access to attacks on our mates in the other kingdom which we could have responded well with otherwise. Usually, the 2 kings who are friends go to 2 kingdoms to merge later. One collects VP while the other makes big armies to destroy enemies. Now, with this whole delay due to unfinished product , the strategies have been ineffective aside from the fact that the 2 kingdoms have been existed as separate entities even if they were supposed to be one. Don't You think that the whole gameplay , the feeling of being in the same kingdom is lost in this whole drama of merger.?
GOLDEN RULES :
If you are not ready to deliver, Do NOT PROMISE to deliver.
If you want to experiment, Experiment as a TEST server, not a production server
If you didnt deliver results , Apologize and take corrective measures to make it right (give the gold bought by players who played a TEST server instead of a real server)