Glorfindel we do care and are happy to answer any questions you may have, just please make sure to send them either as a ticket via the Help Center or a thread in the Questions section so that they can get noticed and answered.
As for the map expansion - unfortunately we're unable to share details but it occurs whenever there is no longer enough free space for newly registered players.
I didn't mean you Georgi, i meant game developers who somehow determined those little random things such as this, or the formula for how much res you get from stolen goods etc. I assume you dont have access to this kind of info.
I dont know about com much but i have seen turkish community managers wrongly answering several basic questions about the game. Without having knowledge or experience about something they just assume things depending on their travian legends knowledge or common sense.
Is there anyone on forums who has taken part on the development of the game?